Privacy Policy

We may collect personal information that you voluntarily provide to us when you express interest in obtaining information about our window replacement products and services, when you participate in activities on our website, or when you contact us directly.

Personal Information

The personal information we collect may include:

• Full name and contact information (email address, phone number, mailing address)
• Property information relevant to window installation services
• Communication preferences and correspondence history
• Information provided when requesting quotes or scheduling consultations
• Feedback and survey responses

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our window replacement services
• To process and respond to your inquiries, quote requests, and service appointments
• To communicate with you about our products, services, and promotions
• To improve our website, products, and customer experience
• To comply with legal obligations and protect our rights
• To detect, prevent, and address technical issues or fraudulent activity

We may share your personal information in the following situations:

• Service Providers: We may share your information with third party vendors, service providers, and contractors who perform services on our behalf, such as installation professionals and customer support.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use cookies for the following purposes:

• To analyze website traffic and usage patterns
• To remember your preferences and settings
• To improve website functionality and user experience
• To deliver relevant content and advertisements

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We encourage you to use caution when submitting personal information online.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.